Happy New Year! We hope you had a well-deserved break and are feeling refreshed. 2025 is here, and we’re hitting the ground running with exciting new plans, bold goals, and some amazing new talent. Join us in welcoming the newest members of our team, who will play a key role in shaping the future of work.

Frankie Jack – Managing Director  

About Frankie: Frankie is the Managing Director at UnWork, playing a key role in driving the growth of the business. With over two decades of experience in the consultancy industry having previously worked at DEGW, she combines a deep expertise in workplace strategy with a passion for human-centric design

Role: As Managing Director, Frankie works closely with the senior leadership team to expand Unwork’s portfolio of clients, nurturing talent within the team, and ensuring the firm’s services remain at the forefront of workplace innovation.

Background: Frankie’s previous roles include leading a multidisciplinary consulting studio at Gensler, heading up the Workplace Advisory team at AECOM and spending her early years at Foster & Partners.

 

Namrata Krishna – Senior Workplace Consultant 

About Namrata:  Namrata is UnWork’s new Senior Workplace Consultant, focused on Workplace Experience and Change Management.

Role: Namrata applies a human-centred design approach to projects, educating clients and stakeholders on the connection between space, behaviour, and culture.

Background:  Namrata has worked for design consultancies such as AECOM and Gensler, focused on behaviour change and employee experience, and led stakeholder engagement strategies for multiple projects across Europe.

 

 Dr. Madi Hanc – Senior Researcher and Data Analyst 

About Madi: Dr. Madi Hanc is UnWork’s new Senior Researcher and Data Analyst, focused on transforming workplace dynamics.

Role:  Madi analyses complex datasets to guide organisational strategy and enhance employee experience, while expanding UnWork’s analytics capabilities.

Background: Madi has over a decade of experience in workplace research and consulting, most recently at Leesman, and holds a PhD from University College London (UCL) on flexible working’s impact on productivity and wellbeing.

 

Stefania Esposito – Workplace Strategist 

About Stefania: Stefania is UnWork’s new Workplace Consultant, focused on Workplace Strategy and Digital Experience.

Role: Stefania aligns client vision with business objectives, delivering technological transformation and workplace experience for leading organisations.

Background: With a background in interior design and real estate, Stefania gained expertise at firms like Foster + Partners and Gensler.

 

Sara Cruz – Graphic Designer 

About Sara: Sara is a Graphic Designer at UnWork.

Role: As a graphic designer, Sara is focused on crafting visual engaging designs that align with the company’s identity and communicate its message across various platforms.

Background:  Sara, a Graphic and Media Design graduate from UAL, now works at Unwork, specialising in creating impactful brand identities. With a background as a freelance designer, she has experience in both creative and business-driven projects for diverse clients.

 

In their words: Thoughts on the future of work

 

Frankie: The shift from activity-based to relationship-based work, creating workplace experiences that prioritise human connection.

Namrata: I’m hearing companies talk about placemaking and consider the social and cultural impact their workplaces can have on the spaces and people around them, especially in urban environments.

Madi: The opportunity to leverage data and technology to truly re-design work and workplace in a human-centric way suited for today’s society.

Stefania: I’m inspired by how workforce voices are being heard and physical environments are evolving to embrace technology and support well-being. It’s exciting to be part of this era of transformation.

Sara: I’m excited about how flexible technologies and innovative methods can help workplaces adapt and grow sustainably.

 

What’s one workplace trend you think companies will need to prioritise in the next five years?

 

Frankie: The integration of Generation Alpha into the workforce.

Namrata: Empathetic leadership that emphasises understanding, compassion, and emotional intelligence.

Madi: Work life integration. With some work done in the office, and some, at home, work and the personal life aren’t distinct anymore. Companies need to recognise this and redesign their processes accordingly.

Stefania: Companies must future-cast and develop strategies to keep pace with rapid technological advancements. Beyond hybrid work, the focus will be on valuing time and efficiency to empower next-gen employees.

Sara: Companies will need to focus on agility, building systems that adapt quickly to change while driving growth.

 

In your opinion, what’s the biggest challenge companies will face as work continues to evolve?

 

Frankie: Creating workplaces that motivate and inspire employees to return to the office not out of obligation but because it enhances their work lives and wellbeing.

Namrata: Creating a sense of community, connection and shared purpose.

Madi: Companies will need to prioritise continuous learning and upskilling to adapt to rapidly evolving technological changes and emerging job requirements.

Stefania: The biggest challenge will be balancing rapid technological advancements with maintaining robust processes, security, and employee well-being to sustain trust and alignment.

Sara: Balancing technological advancements with keeping employees engaged and supported.

 

Together, we’re shaping the future of work, and we’re excited for all that lies ahead in 2025 and beyond. To our clients, partners, and friends around the world, thank you for your ongoing trust and support—we look forward to achieving great things together.

 

If you have any questions or would like to contact any of our team members directly, please find their contact details here.